The Business of Business

The most loving person in the room wins. So one of the dominant beliefs in our society is that to be brave and courageous and successful, you’ve in many ways, you need to work relentlessly. You need to push aggressively, you need to thump your chest. You need to express bravado and that if you are loving, civil, punctual, polite, sincere, caring, you’re a weakling.And what I want to share with you, having worked with many of the most successful people on the planet, and many of the great enterprises, whether it’s General Electric or Starbucks or Microsoft, orIBM, Young President’s Organization, IBM Watson, it just goes on, Nike.I want to offer you this, the best of the best understand that when you take care of the relationship, the money takes care of itself. The best of the best understands that the business of business is truly connecting with other human beings. And so the most loving person, and I really wish I knew this at 20 being loving and being open and caring about other people and being absolutely obsessed about helpfulness to other people by delivering extreme amounts of value to them, is not only the right thing to do, it not only uplifts your joy, it not only grows your self confidence and makes you feel good when your head hits the pillow every night. It’s an amazing business strategy.